I found Plumbateria quite by accident but the minute I met Rob, I was very comfortable dealing with him. He put us in touch with one of their awesome contractors and Rob has helped us make the choices of fixtures and was even able to get me the tub I wanted. I have never felt any question or concern was too little for him (or any of the other staff) to deal with. Even though we had a small problem with the toilet we choose, the staff went above and beyond dealing with it-even delivering the replacement themselves. We have worked with them for 2 bathrooms and are now working on our kitchen. Just one more bathroom to go